DATA & PRIVACY

Privacy Policy

How Kemo TV collects, protects, and handles your personal information with zero viewing logs.

Last Updated: January 2026

At Kemo TV (https://kemotvmax.com), we take your personal privacy seriously. This Privacy Policy outlines how we collect, handle, and protect your information when you browse our website, request a free trial, or purchase a subscription.

Privacy Commitment: We do NOT log, monitor, or track your streaming viewing history, channel preferences, or DNS queries. Your online streaming activity remains private.

1. Information We Collect

We only collect the minimal information necessary to deliver and manage your IPTV subscription:

  • Contact Information: Your WhatsApp phone number or email address (used strictly to deliver your M3U playlist, Xtream Codes credentials, and setup guides).
  • Device Information: The device model and preferred IPTV player (e.g. Firestick, TiviMate, Smart TV) so our technicians can format your streaming line correctly.
  • Order & Transaction Details: Order Ticket ID, chosen subscription plan, and payment method reference.

2. How We Use Your Information

Your information is used solely for the following purposes:

  • Generating and delivering your 4K Xtream Codes API credentials and M3U links.
  • Providing 24/7 technical customer support via WhatsApp and Email.
  • Notifying you when your subscription is due for optional renewal.
  • Preventing fraudulent orders and securing our server infrastructure.

3. No Selling or Sharing of Data

We never sell, rent, trade, or distribute your personal contact information to any third-party marketing companies, advertisers, or external entities. Your information is kept strictly confidential within our encrypted database.

4. Data Security & Encryption

We implement industry-standard 256-bit SSL encryption protocols across our website and backend databases. All communication between your browser and our servers is fully encrypted, preventing unauthorized access or interception.

5. Cookies & Tracking

Our website uses minimal, functional session cookies to remember your device preferences and selected plan in the order wizard. You can disable cookies in your browser settings at any time without losing the ability to contact our team.

6. Your Data Rights

You have the right to request the complete deletion of your order records, phone number, and email address from our database at any time by messaging our support team at kemoiptvmax@gmail.com.