INSTANT DELIVERY

Delivery Policy

Digital delivery timeframe and setup guide distribution for Kemo TV subscriptions.

Last Updated: January 2026

Thank you for choosing Kemo TV. This Delivery Policy explains how and when your IPTV subscription credentials and setup instructions are delivered.

100% Digital Delivery: All Kemo TV products are digital streaming services. No physical discs, boxes, or cables are shipped to your physical postal address.

1. Delivery Timeframe

We pride ourselves on providing the fastest automated activation in the IPTV industry:

  • WhatsApp Delivery: Instant delivery within 5 to 10 minutes after payment confirmation.
  • Email Delivery: Delivered directly to your inbox within 5 to 10 minutes.
  • Peak Hours Guarantee: During high-traffic live match events, delivery takes at most 30 to 60 minutes.

2. What You Will Receive

Once your order or 24-hour free trial is processed, our team delivers a complete setup package containing:

  • Xtream Codes API Login: Server URL, Username, and Password (compatible with TiviMate, IPTV Smarters Pro, XCIPTV, IBO Player, etc.).
  • M3U Plus Playlist URL: Direct streaming link for VLC, GSE Smart IPTV, and MAG STB emulators.
  • EPG (Electronic Program Guide) URL: Live TV schedule link.
  • Step-by-Step Installation Guide: Detailed instructions tailored to your specific device (Firestick, Smart TV, Android, Apple, Windows/Mac).

3. Important Notice for Email Delivery

⚠️ Please Check Your Spam / Junk Folder: If your email confirmation does not arrive in your main inbox within 10 minutes, please inspect your Spam, Junk, or Promotions folder and mark our message as "Not Spam".

4. Need Help With Your Delivery?

If you have placed an order and have not received your credentials after 15 minutes, please reach out to our 24/7 support team with your Order Ticket ID (#KM-XXXXX):

  • WhatsApp: 24/7 Live Support
  • Email: kemoiptvmax@gmail.com